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Best Retention Marketing Agency – North America

UN/COMMON Named Best Retention Marketing Agency – North America by 2025 Yotpo Partner Awards

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Trends
Leveraging ChatGPT
Adding ChatGPT to your Shopify store isn’t merely a strategy — it’s a matter of survival. Smart D2C brands are racing past plug-and-play AI toward custom-built sales and loyalty engines, crafted by top eCommerce agencies and Shopify Plus partners who understand the real stakes. In a landscape where customer expectations shift faster than product launches, building custom eCommerce solutions isn’t optional — it’s the only way to remain visible, trusted, and irreplaceable. Here’s how the next generation of category leaders is achieving this — and why falling behind isn’t an option.
Trends
Reimagining the Digital Landscape
Coterie, Glossier, Chamberlain Coffee, and Bala are redefining brand connection by combining real-world experiences with scalable digital ecosystems. For instance, Coterie launched a playful “April Showers” weather spoof in Brooklyn, while Glossier designed selfie-friendly flagship stores. These D2C brands demonstrate that physical experiences can—and should—be digitally integrated from the outset. It’s not just about generating excitement; it’s about fostering lasting customer behavior. With Shopify-powered drops and personalized email flows, each activation serves as a foundation for building long-term loyalty. This post explores the intersection of smart experiential design and digital infrastructure, highlighting why your next major brand moment should be created with the assistance of an innovative eCommerce agency.
Featured
Best Retention Marketing Agency - North America
We’re honored to be named the Best Retention Marketing Agency - North America by the 2025 Yotpo Partner Awards! Our team's creative thinking, innovative strategies, and out-of-the-box approach have significantly impacted the eCommerce ecosystem. As an early adopter of Yotpo’s email platform, we’ve been leveraging Yotpo’s suite of products for years—including SMS, loyalty, and reviews—to create deeply personalized, high-performing eCommerce experiences for our clients.
Opinions
Fix the Page, Fix the Funnel
Your Product Detail Pages (PDPs) aren’t just a sales tool — they’re the engine behind everything from retention to revenue. This blog breaks down why treating PDPs like static checkout steps is a growth-killer and shows how to transform them into dynamic levers for lifecycle marketing, brand storytelling, and operational efficiency. From fixing trust-breaking content gaps to leveraging smarter product catalogs, dynamic UGC, and full-funnel CRO, we reveal how high-performing brands optimize PDPs to lower CAC, increase LTV, and fuel sustained growth. Featuring insights from Yotpo, Shopify, Klaviyo, and real-world results from Gardencup, this is your playbook for turning every PDP into a conversion and retention flywheel.
Opinions
The Art of D2C Beauty Marketing
In this post, we break down the key strategies from our latest eBook, The Art of D2C Beauty Marketing, featuring real-world case studies from Beautyblender, Florence by Mills, Wander Beauty, Ursa Major, and Dermalogica. Discover how custom Shopify theme development, CRO, and data-driven email & SMS marketing can transform your beauty brand’s growth.
Opinions
Unleashing Uncommon Growth
From profit-first approaches and cutting-edge website design to lifecycle marketing and personalized solutions, we help brands stand out and thrive in a competitive digital landscape. Explore the transformative stories of Rare Beauty, Liquid Death, and 19 Crimes, and see how our bespoke methods drive sustainable growth and long-lasting customer loyalty.
Opinions
The Digital Recipe for D2C Food & Beverage Brands
The Digital Recipe for D2C Food & Beverage Brands eBook is your guide to breaking boundaries, embracing innovation, and scaling with confidence. Discover how visionary brands are redefining the industry—and how UN/COMMON Agency’s expertise in Shopify Plus can help you craft a digital presence that’s as bold as your brand.
Opinions
Shopify Plus Power Moves
This blog post delves into lesser-known tips and strategies designed for Shopify Plus users to unlock the platform's full potential. Focusing on actionable insights, it provides expert commentary and practical examples that can help streamline workflows and enhance the overall customer experience. By leveraging these strategies, users can optimize online stores and drive business success. Whether you want to improve site performance, implement effective marketing tactics, or refine your sales processes, this post is valuable for maximizing Shopify Plus's capabilities.
Opinions
Revolutionize Your Email Marketing Strategy
Email marketing isn’t just about sending messages—it’s about creating meaningful connections. By combining strategic design, storytelling, and customer insights, campaigns can engage, convert, and build loyalty. Explore how lifecycle marketing expertise transforms email into a powerful tool for maximizing customer lifetime value.
Opinions
The Unseen Power of AOV in D2C
AOV often takes a backseat to conversion rates and traffic. Yet, it’s one of the easiest levers to pull for bigger wins, and understanding and leveraging its full potential can be a game-changer in driving business success. When brands push beyond the expected—bundling with intent, turning AOV into a challenge, and rethinking customer incentives—the results aren’t just higher cart totals but stronger brand affinity and long-term growth.
Opinions
Practical CRO Experiments for D2C Brands
Conversion Rate Optimization is a lifeline that transforms browsers into buyers. This guide offers practical, low-effort, high-impact CRO experiments tailored for D2C eCommerce brands. From hyper-personalized micro-moments to gamified upselling, these strategies are designed to connect emotionally with your audience and drive measurable results.
Opinions
From Cart to Conversion
Every abandoned cart represents lost revenue—but it doesn’t have to be that way. This article explores how smart UX design strategies can transform checkout, reduce friction, and capture missed opportunities. With over 70% of online shopping carts left behind, improving your website’s usability, mobile optimization, and loading speeds can have a game-changing impact on your conversion rates. Discover actionable tips and real-world solutions to turn "almost sales" into loyal customers.

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Liquid Death

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Rare Beauty

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Wander Beauty

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Best Retention Marketing Agency – North America

Leveraging ChatGPT

Reimagining the Digital Landscape